Standards Store


This facility provides a listing of all standards available for purchase on RSB.




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CODETITLEGROUPCLASSIFICATIONPRICE
RS ISO 18295 -1: 2017Customer contact centres — Part 1: Requirements for customer contact centresServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF24,000View Details
RS ISO 18091: 2019Quality management systems — Guidelines for the application of ISO 9001: 2008 in local governmentServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF109,500View Details
RS ISO 14452: 2012Network services billing — RequirementsServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF31,500View Details
RS ISO 10019: 2005Guidelines for the selection of Quality management System consultants and use of their servicesServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF19,500View Details
RS ISO 10007: 2017Quality management systems — Guidelines for configuration managementServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF15,000View Details
RS ISO 10006: 2017Quality management systems — Guidelines for quality management in projectsServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF51,000View Details
RS ISO 10004: 2018Quality management — Customer satisfaction — Guidelines for monitoring and measuringServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF52,500View Details
RS ISO 10003: 2018Quality management — Guidelines for dispute resolution external to organizationsServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF54,000View Details
RS ISO 10002: 2018Quality management — Customer satisfaction — guidelines for complaints handling in organizationsServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF46,500View Details
RS ISO 10001: 2018Quality management — Customer satisfaction — Guidelines for codes of conduct for organizationsServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF33,000View Details
RS 208-1: 2020Business process outsourcing and off shoring operations — Part 1: Outbound contact centre operationsServices. Company organization, management and quality. Administration. Transport. SociologySTANDARDS OF RWANDA ORIGINRWF69,000View Details
RS ISO 21401: 2018Tourism and related services — Sustainability management system for accommodation establishments — RequirementsServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF43,500View Details
RS ISO 21103: 2014Adventure tourism — Information for participantsServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF9,000View Details
RS ISO 21426:2018Tourism and related services — Medical spas— Service requirementsServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF43,500View Details
RS ISO 20611: 2018Adventure tourism — Good practices for sustainability — Requirements and recommendationsServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF15,000View Details
RS ISO 25639-2: 2008Exhibitions, shows, fairs and conventions — Part 2: Measurement procedures for statistical purposesGeneralities. Terminology. Standardization. DocumentationADOPTED ISO STANDARDSRWF7,500View Details
RS ISO 25639-1: 2008Exhibitions, shows, fairs and conventions — Part 1: VocabularyGeneralities. Terminology. Standardization. DocumentationADOPTED ISO STANDARDSRWF21,000View Details
RS ISO 21101: 2014Adventure tourism — Safety management systems — RequirementsServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF33,000View Details
RS ISO 14785: 2014Tourist information offices — Tourist information and reception services — RequirementsServices. Company organization, management and quality. Administration. Transport. SociologyADOPTED ISO STANDARDSRWF16,500View Details
RS ISO/TR 20183: 2015Sports and other recreational facilities and equipment — Injury and safety definitions and thresholds — Guidelines for their inclusion in standardsDomestic and commercial equipment. Entertainment. SportsADOPTED ISO STANDARDSRWF9,000View Details
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