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RS 208-1: 2020
Business process outsourcing and off shoring operations — Part 1: Outbound contact centre operations

Abstract

this Rwanda Standard specifies generic requirements for quality operational practices in the business process outsourcing and offshoring sector.


General Information

CodeClassificationThemePagesPublisherAvailability
RS 208-1: 2020STANDARDS OF RWANDA ORIGINServices. Company organization, management and quality. Administration. Transport. Sociology1Second Edition
May 2020
Available
Price: RWF 69,000


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