RS ISO 21620: 2021
Tourism and related services — Heritage hotels — Equipment and service requirements


This document establishes the requirements and recommendations related to the equipment and
services applicable to heritage hotels in order to provide quality services in a traditional style.
This document emphasizes the harmonization of the equipment, furniture and service provision style
with the historical period to which the heritage hotel belongs. It does not deal with the equipment or
services of other types of hotels.

General Information

RS ISO 21620: 2021ADOPTED ISO STANDARDSServices. Company organization, management and quality. Administration. Transport. Sociology23First Edition
Feb 2023
Price: RWF 21,000

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