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RS ISO 10001: 2018
Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations

Abstract

This International Standard provides guidance for planning, designing, developing, implementing, maintaining
and improving customer satisfaction codes of conduct.

General Information

Code	Classification	Theme	Pages	Publisher	Availability
RS ISO 10001: 2018	ADOPTED ISO STANDARDS	Services. Company organization, management and quality. Administration. Transport. Sociology	1	Second Edition Sep 2019	Available

Price: RWF 33,000

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