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RS ISO 10001: 2018
Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations

Abstract

This International Standard provides guidance for planning, designing, developing, implementing, maintaining
and improving customer satisfaction codes of conduct.



General Information

CodeClassificationThemePagesPublisherAvailability
RS ISO 10001: 2018ADOPTED ISO STANDARDSServices. Company organization, management and quality. Administration. Transport. Sociology1Second Edition
Sep 2019
Available
Price: RWF 33,000


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