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RS ISO/TS 24082: 2021
Service excellence — Designing excellence service to achieve outstanding customer experiences
Abstract

This document specifies principles and activities for designing excellent service that achieve
outstanding customer experience. It applies to all organizations delivering services, such as commercial
organizations, public services and not-for-profit organizations.

General Information

CodeClassificationThemePagesPublisherAvailability
RS ISO/TS 24082: 2021ADOPTED ISO STANDARDSServices. Company organization, management and quality. Administration. Transport. Sociology35First EditionAvailable
Price: RWF 39,000


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