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RS ISO 10010: 2022
Quality management — Guidance to understand, evaluate and improve organizational quality culture
Abstract

This document gives guidance on the evaluation, development and improvement of organizational
quality culture to help an organization to achieve sustained success. This document takes into
account the fundamental concepts and quality management principles, with specific focus on people
engagement and leadership.
The recommendations in this document are generic and are intended to be applicable to any
organization, regardless of its size, industry, location, maturity or the products and services it provides.
NOTE This document provides example tools for the evaluation of organizational quality culture by self-assessment to determine quality culture maturity and potential for improvement.
General Information

CodeClassificationThemePagesPublisherAvailability
RS ISO 10010: 2022ADOPTED ISO STANDARDSServices. Company organization, management and quality. Administration. Transport. Sociology25First EditionAvailable
Price: RWF 25,500


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