RS ISO 18295 -1: 2017 CUSTOMER CONTACT CENTRES — PART 1: REQUIREMENTS FOR CUSTOMER CONTACT CENTRES
24,000.00
13
312,000.00
2
Rwanda Standards
RS ISO 15031-2: 2010 ROAD VEHICLES — COMMUNICATION BETWEEN VEHICLE AND EXTERNAL EQUIPMENT FOR EMISSIONS-RELATED DIAGNOSTICS — PART 2: TERMS, DEFINITIONS, ABBREVIATIONS AND ACRONYMS